Shipping policy

All orders are verified, processed, and handed over to our shipping carriers within 1 to 3 business days after your payment is confirmed. You will receive an automated email notification with your tracking number the moment your order leaves the fulfillment center.

Please note that transit windows are estimates. Deliveries may occasionally experience minor delays due to seasonal carrier volume, regional holiday bottlenecks, or local customs processing.

Every order includes comprehensive tracking from our facility to your doorstep. Once your package is scanned by the postal carrier, a tracking link will be emailed to you instantly. Please allow 48 hours for the initial tracking data to update on the carrier network dashboard.

Nova Baazar is not responsible for any regional customs duties, tariffs, or import taxes applied to your package upon arrival in your destination country. All fees imposed during or after shipping are the sole responsibility of the customer.

Your satisfaction is our priority. If your package does not arrive within 30 business days from your purchase date, or if it arrives damaged, please reach out to our support team immediately at support@novabaazar.com. We will coordinate with the carrier to come up with a decision.